FAQ
ZePay Money FAQ
Clear answers on compliance, refunds, API access and ZePay Money Agent.
RBI aligned
DPDP Act 2023
Zepay Money Agent
Support
Common questions
Quick answers about compliance, products and mobile access.
ZePay Money is a merchant toolkit from Evyaparpay Financial Technologies Private Limited. It serves shops, agents and partners who need neo-banking, insurance, travel and API access.
Evyaparpay Financial Technologies Private Limited operates ZePay Money from Lucknow, India. Visit zepay.money or email team@zepay.money.
ZePay Money follows RBI-aligned merchant onboarding practices. Suraksha insurance products follow IRDAI rules from partner insurers, including free-look periods where required.
Personal data handling follows DPDP Act 2023 practices. Transaction records stay on India-based infrastructure with TLS in transit and encrypted storage at rest.
Failed AEPS, BBPS or payout cases usually reverse within partner timelines, often within a few working days. Travel refunds follow supplier rules. Email risk@zepay.money for disputes.
Request sandbox credentials from team@zepay.money. Partners receive REST access with OAuth-style auth and IP controls where needed.
Install ZePay Money Agent from Google Play. Use neo.zepay.money for neo-banking login and api.zepay.money for API portal access.
Updated .
Mobile access
Download ZePay Money Agent
Manage wallet, AEPS, MATM, DMT, BBPS recharge, Suraksha and Safar on the go — built for merchants and distributors across India.
- Retailer wallet with add money & passbook
- AEPS, MATM, payouts and fund request
- Instant mobile / DTH recharge & BBPS
- PIN-secured checkout & live transaction status
Get started
Ready to start with ZePay?
Sign in to the API portal or Neo Banking, or install ZePay Money Agent from Google Play.